Get TrustMark Registered

Who is TrustMark?

TrustMark is the only Government endorsed quality scheme for work carried out in UK homes. It is a not-for-profit organisation that invests in working with scheme providers like Certass and Registered Businesses to improve the standards of home improvement works across several sectors. TrustMark is also a champion for consumer protection. It delivers advice, information and support directly to consumers looking for trusted tradespeople to perform renovation works on their homes. Established in 2005, TrustMark is responsible for the licensing and auditing of around 15,000 Registered Businesses in the UK, as well as working with over 35 scheme providers, covering everything from new double-glazed windows, electricians and plumbers to carpet cleaners.

Operating Requirements and Code of Conduct

For more information on how the TrustMark scheme works, read their Framework Operating Requirements and Code of Conduct.

Why Be Part of TrustMark?

TrustMark works closely with several partners to help promote Members so they can win more work. Many Government home improvement grants, loans or financial support schemes will require the work to be done by a TrustMark Registered Business. TrustMark has recently been supporting a Green Homes Pilot Scheme in partnership with UK mortgage providers to offer cashback bonuses for homeowners investing in energy-efficient home improvements on their mortgaged properties. Double-glazed and triple-glazed windows are qualifying energy-efficiency products. Depending on the mortgage provider, homeowners can receive as much as £500 towards their new window and door upgrade – but they must choose a TrustMark registered installer. Barclays Greener Home Reward and Coventry Building Society’s Green Together Reward schemes are already live, so there’s never been a better time to get TrustMark registered through Certass.

Get TrustMark Registered Today

As a Certass member, it's easy to include TrustMark. Head to the Members Area and choose to upgrade your membership to include TrustMark Registration. It costs just £5 + VAT per month to upgrade. * *Monthly upgrade fee only. Registration, assessment, and surveillance fees are not included.

Upgrade your Membership

TrustMark Benefits

TrustMark offers four key benefits to its members:

1. A commitment to quality
Access to their ‘Find a Trader’ online directory and a wealth of marketing support.

2. Access to new work opportunities
Work with 3rd parties to find new work opportunities and receive exclusive finance and cashback options from leading financial institutions.

3. Consumer Protection
Give your customers confidence that they’re protected and receive access to the Dispute Resolution Ombudsman (DRO) and our low-cost payment protection service for Registered Businesses.

4. ECO and Government Funding
You need to be TrustMark registered to access government-funded schemes like the Energy Company Obligation (ECO), Home Update Grant (HUG) and Local Authority Delivery (LAD) Scheme.