Installer FAQs

Need to know more about our certification? Our most frequently asked questions are answered here.

 

1. How much does Certass Competent Persons Scheme membership cost?

We offer high-value low-cost certification schemes with membership starting at just £24.95 +VAT per month.

Jobs registrations cost as little as £1.50 +VAT per month, so for installers who do 9 jobs per month, your total fees would be £38.45 +VAT per month – this includes membership, job registration and audit fees.

Plus you get all the additional benefits that come with Certass membership.

2. Why Choose Certass?

At Certass, we champion local SME installers, because we know that your business runs on your reputation.

We keep certification simple and straightforward, offer you a free listing on our homeowner lead generation site certifiedcompetent.co.uk, and have low monthly fees to offer you the best value in the industry.

Certass certification schemes are designed by tradespeople, for tradespeople to offer you low-cost, common-sense certification with friendly expert support whenever you need it.

3. What does my Certass Trade Association membership include?

As a Certass installer, you get free Certass Trade Association membership, which gives you access to our lively members-only forum on Facebook, a full range of best practice working guides, skills development support and the Business Essentials Service.

You’ll also get to be part of the conversation at Government level via our Chair, Jon Vanstone and we pledge to level the playing field for local tradespeople, support consumer education and represent the needs of installers in the supply chain.

4. How do I get access to the forum?

The Certass TA Members Only Forum is hosted on Facebook. You can request to join the forum here. Please note you will require a personal Facebook account to join.

5. How do I get my projects shared on your social media pages?

We are happy to share any jobs that are certified under our scheme on our social media pages. Just tag us in! We’re @Certass on Facebook, @CertassLtd on Twitter and @certass.limited on Instagram.

6. How do I register jobs?

Job are easily registered via the Certass Members Area.

7. How do I update my certifiedcompetent.co.uk profile?

You can update your certifiedcompetent.co.uk profile via the Certass Members Area.

8. What work types are covered by your Competent Persons Scheme?

Our CPS scheme covers:

  • Dwelling replacement windows, doors, rooflights & roof windows.
  • Non-dwelling replacement windows, doors, rooflights and roof windows.

If you are looking for certification for other construction and home improvement work types, take a look at our CQ Assured Workmanship Scheme.

9. What is UKAS?

UKAS – the United Kingdom Accreditation Service – is the national body for accreditations in the UK. They have been appointed by the UK Government to assess any organisation that offers certification schemes, inspection, testing or calibration services.

UKAS accreditation puts a duty on organisations to certify members completely impartially, against agreed standards. It is in place to deliver confidence for all parties, including end-users, the industry and Government.

Certass has been UKAS accredited since 2006.

10. Is a Certass certificate the same as a FENSA certificate?

The certificate that is issued when you self-certify a job is called a Building Regulations Compliance Certificate (BRCC) – they can be issued by UKAS accredited certification bodies, such as Certass and FENSA. Sometimes BRCCs are called Certass or FENSA Certificates depending on who they are issued by, but they both prove that a window and door installation complies with Building Regulations and that the installation has been registered with the Local Authority.

11. Can my customers get a replacement Certass certificate?

Yes – it’s easy to request a replacement certificate online. Just direct your customer to our Replacement Certificate Request Portal.

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