CQ-Assured – The Key to Consumer Confidence

Certass, the common-sense installer certification provider, has relaunched its CQ-Assured Scheme which includes 13 different work scopes to help installers who fit more than just windows and doors. It gives contractors the ability to register work they complete for their customers and provide them with a Certificate of Conformity (COC).

Membership benefits include free TrustMark membership, free alternative dispute resolution and free Certass Trade Association membership, as well as access to home improvement finance.

Jason Clemmit, Managing Director at Certass, explains: “We know that many double-glazing installers are moving away from fitting windows and doors alone and expanding what they offer to become home improvement companies.

“That’s why our CQ-Assured Scheme covers 13 different work scopes, including warm solid roof replacements, conservatory erection and roofline as well as new build windows & doors, joinery, roofing, plastering and rendering – it covers a full range of building fabric refurbishments.

“Not only does the scheme give installers third party back-up, it gives consumers real confidence when selecting a contractor to carry out work on their home, whether it’s a new front door or a home extension.

“Installation conformity is backed by TrustMark’s 3 cornerstones of quality – good trading practices, good customer service and technical competence. This third-party assurance gives consumers confidence that Certass members will deliver a great home improvement service.”

Certass schemes are designed to be simple and affordable whilst adding real value for contractors. Membership starts at just £23.95 per month and extra scopes can be added for just £5.