CERTASS Glazing Membership
The application form download is at the bottom of this page. Please read this page before downloading.
Certass (Certification & Self Assessment) is a Competent Persons Scheme, licensed by the Department for Communities and Local Government. Certass Glazing is a scheme in respect of the installation of replacement windows, doors and associated glazing products in domestic properties. Approval by Certass Glazing will allow member contractors to Self-Certify work, therefore Certass Glazing will be in a position to issue Building Regulation Completion Certificates to homeowners.
The Certass Glazing Membership year runs from the date of initial approval therefore each contractor’s annual period will be unique.
The downloadable registration pack includes:
• Application Form
• Pricing Structure
• Guidance Notes
• Direct Debit Mandate
PLEASE ENSURE THAT YOU HAVE READ, UNDERSTOOD AND SIGNED ALL ASPECTS OF THE REGISTRATION PACK BEFORE SUBMITTING TO THE ADDRESS BELOW. FAXED OR SCANNED APPLICATIONS CANNOT BE ACCEPTED
You must include the following items when returning your application as failure to do so will result in your application being delayed or possibly returned.
1. Completed Application Form (printed clearly and accurately in capital letters)
2.
Registration fee of £58.75 (inc. VAT)
3. Completed Direct Debit
4. Copy of Consumer Contract (to include 7 day cooling-off
period for unsolicited visits)
5. Copy of Employers Liability (at least £10 Million) and Copy of Public Liability (at least £2 Million)
Thank you for your interest, we look forward to receipt of the above documents. If you wish to clarify any aspects of the application please contact us before submitting.
*Please note that after becoming a member of Certass, we must receive your installations within 3 weeks of the completion date.
TERMS & CONDITIONS
1. Application
1.1. Applications for registration with the Certass Glazing Scheme (to be known
here as the “Scheme”) will be accepted by Certass from any enterprise; sole
trader, partnership, limited company, public limited company or other organisation;
carrying out installation of windows, rooflights, roof windows or doors in
existing domestic properties.
1.2. Certass will undertake certification in accordance with the Scheme Assessment
Criteria.
1.3. All applicants shall permit Certass to appoint such person or persons
for the purpose of conducting assessments or inspection visits.
1.4. Certass will determine the extent and duration of the assessment and inspection
visit by the size, scale and geographic spread of the work undertaken by the
Applicant.
1.5. Applicants and Member Contractors (to be known here as “Member”)will be
expected to meet inspectors and make available for inspection sufficient work,
both in progress and completed, as well as business documentation relevant
to the initial application and for ongoing renewal of membership.
1.6. On completion of the inspection visit the applicant will receive a report
indicating any areas where the Applicant or Member fails to meet the criteria
(known as non-compliance). The report will explain the remedial action required
and provide timescales for completion of this action.
1.7. The applicant will be required to demonstrate the corrective actions that
have been undertaken which, where possible, will be by submission of additional
records or similar means, but may include a further site visit if appropriate
to verify these actions for which a further fee or charge may be due.
2. Fees and Charges
2.1. Applicants and Members shall pay to Certass the fees and charges as prescribed
and published from time to time by Certass. The fee for registration covers
the administrative cost involved in processing the application, assessment
and inspection of the Contractor.
2.2. All fees and charges shall be payable within 30 days of the date of invoice,
without any set-off or deduction and shall be subject to VAT at the applicable
rate. Any payment not made by the due date will bear interest at the rate of
4% above the base rate of Royal Bank of Scotland PLC from the due date until
payment is made in full.
2.3. Assessment and inspection will not be conducted until payment has been
received.
2.4. If payment is not received by the due date Certass reserve the right to
suspend or withdraw certification.
2.5. Where an Applicant or Member fails to provide facilities for or attend
an inspection visit for which reasonable notice has been given, or cancels
an arranged inspection visit with less than 48 hours notice, the Applicant
or Member shall be responsible for Certass costs as are determined and published
from time to time by Certass.
2.6. Where an Applicant or Member fails to meet the Scheme Assessment Criteria,
Certass will notify it of the observations and non-compliances, which may require
further inspection or assessment. The Contractor shall be responsible for its
own costs and for Certass costs for further inspections and assessments as
are determined and published from time to time by Certass.
2.7. The periodic assessment of shall be subject to payment of the annual fee
as determined and published from time to time by Certass to be paid within
thirty days of the date of invoice.
3. Members Responsibility
3.1. Applicants and Members shall, at their expense, provide Certass or its
representatives with copies of all documents, information or access to such
material records and data necessary to perform the certification service. Certass
shall have no liability for any loss or damage to such material records and
data however caused.
3.2. Where required by the Scheme, the Member shall permit Certass to conduct
periodic inspection visits of sites or offices for the maintenance of Membership.
3.3. Where any representative of Certass is required to access a site or property
of a Contractor for the purpose of conducting an inspection visit or assessment,
then the Contractor shall provide safe access and safe working environment,
which complies with all health & safety requirements.
3.4. Members shall give notice in writing to Certass of any change in Ownership
or Directors, trading address, legal constitution, trading or other change
of title or any other significant particulars upon which Membership was approved.
4. Certification
4.1. Certass will notify the Applicant of the decision to award Scheme Membership.
The Certificate issued will state the Applicant has achieved the Certass Glazing
Scheme criteria and is judged able to comply with all relevant requirements
of the Building Regulations and is able to self-certify works.
4.2. In being granted Scheme Membership the Member agrees to continue to comply
with the requirements of the Scheme for the period of the certification.
4.3. Certass will undertake periodic assessment on an annual basis of Members’
Certification in accordance with the Scheme Criteria.
5. Termination
5.1. After the termination of this Agreement for whatever reason any Certificate
requested by a Contractor will not be processed. Any Certificates that have
already been processed prior to termination will not be affected by this.
5.2. Membership may be subject to cancellation by Certass as a result of:
5.2.1. wilful misrepresentation of the Scheme Logo
5.2.2. bringing the Scheme into dispute by failure to abide by the Code of
Practice
5.2.3. failure to undertake appropriate action to resolve a customer complaint
5.2.4 . creating or causing to create risk to life or limb or other serious
breach of health and safety
5.2.5. failure to maintain payment of Scheme fees
5.2.6. failure to maintain the warranty cover through non-payment of premiums.
5.3. This agreement may be terminated by written notice at any time by either
party in the event that:
5.3.1. either party commits any breach of any of the terms of this Agreement
which in the case of breach capable of remedy is not remedied by that company
within 14 days of written notice of such breach being received by it; or
5.3.2. a receiver or administrative receiver is appointed in respect of the
business, property or assets of either party; or
5.3.3. either party makes a composition or arrangement with its creditors or
becomes subject to an administration order or ceases or threatens to cease
trading; or
5.3.4. either party goes into liquidation (except for the purposes of amalgamation
or reconstruction and in such manner that the company resulting therefrom effectively
agrees to be bound by or to assume the obligations imposed under this Agreement).
5.3.5. Subject to the provisions of paragraph 5 above, one party giving one
month written notice to the other to expire on the anniversary date of the
Scheme Certificate may terminate this Agreement.
5.4. Termination of this Agreement will not cancel any liability or obligation
owed by one party to the other that has arisen before the date of termination
including the Members’ obligation to pay for services carried out by Certass
but not invoiced up to that date.
6. Data Protection
6.1. Certass will treat as confidential any information of a confidential nature
relating to the technical processes, products, data, business affairs or finance
or other confidential information relating to a Member.
6.2. Certass will not at any time or for any reason disclose or permit to be
disclosed to any person, or otherwise make use of (except for the purposes
of this Agreement) or permit to be made use of the above-mentioned confidential
information. This obligation will not apply to information that is or shall
lawfully become part of the public domain or is required to be held on the
Scheme Database for use by the Office of the Deputy Prime Minister.
6.3. Certass shall endeavour that they at all times comply with the provisions
and obligations imposed by the Data Protection Act 1998 and the Data Protection
Principles together with any subsequent re-enactment or amendment thereof in
the storing and processing of data relating to this Agreement.
7. Liability
7.1. The Member agrees to indemnify Certass against any costs, losses, expenses
or damages for which Certass becomes liable as a result of action by any third
party arising out of the misuse of any Certification granted under this Agreement.
7.2. Certass will be under no liability to the Member for any indirect or consequential
loss, expense or damages that arise out of or in connection with the provision
of the Certification Services under or in connection with this Agreement.
7.3. Certass does not imply or express any warranty with respect to the Members’
product or service and assumes no responsibility for defects or failure of
service. Certass shall have no liability to the Member for loss, damage, costs
expenses or other claims arising from the provision of non-conforming products
or services.
8. Appeals
8.1. A Member may make written representation against any decision by Certass
to grant or cancel Members Certification, other than for non-payment of fees.
Such notice shall be served by recorded delivery within 14 days of the date
of notification of any disputed decision.
8.2. The Directors of Certass will consider the appeal initially. If this internal
process does not resolve the matter, then an independent appeal committee would
consider the appeal.
9. Governing Law
9.1. The application and certification process shall be governed by and interpreted
in accordance with English Law.
Membership Requirements
To be eligible for Membership of the Certass Glazing Scheme contractors must:
• Be engaged in the installation, as a replacement, of a window, rooflight, roof window or door in existing domestic buildings
• Work in a competent and responsible manner in accordance with the law and health & safety legislation
• Hold a copy of current relevant Building Regulations and comply with all relevant requirements
• Be able to provide satisfactory evidence of a fixed trading base and financial records for a period of one year prior to application for membership
• Make available for inspection sufficient completed and/or work in-progress
• Have or be prepared to train, appropriately skilled and qualified persons
• Be willing to use standard documentation to provide customers with clear information quotations, contractors and services offered
• Provide to Certass in an agreed format details of all installations undertaken within 3 weeks of completion for the purpose of Building Regulation notification
• Maintain a record of any complaints made about the standard of work undertaken and details of any action taken to resolve the complaints
• Hold Public Liability Insurance and offer customers an Insurance Backed
Warranty for all work undertaken
All in accordance with the Certass Glazing Scheme assessment criteria.
If you have read and understood all of the above click here to download the forms.